🌿 Privacy Policy
Your privacy matters to us at Laos Ecotourism Travel Co., Ltd
1. Introduction
At Laos Ecotourism Travel Co., Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our travel services.
2. Information We Collect
- Information You Provide: Name, email, phone number, booking details, and payment information.
- Automatically Collected Data: IP address, browser type, device details, visited pages, and cookies.
3. How We Use Your Information
- To process bookings and manage reservations
- To communicate with you and provide customer support
- To improve our website, services, and travel experiences
- To send updates or promotions (if you have opted in)
- To comply with legal and regulatory obligations
4. Cookies and Tracking
We use cookies to personalize your browsing experience, analyze website traffic, and improve our content. You may disable cookies in your browser settings; however, some website features may not function properly without them.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. After this period, your information is securely deleted.
6. Data Security
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. All online payments are processed through secure third-party payment providers.
7. Sharing Your Information
Your data may be shared only with:
- Trusted partners (hotels, guides, transport services) necessary to deliver your booked tour
- Secure payment processors
- Authorities when required by law
8. Your Rights
You may request access, correction, or deletion of your personal data. You may also withdraw consent for marketing communications at any time by contacting us directly.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their individual policies before providing any personal information.
10. Children’s Privacy
Our services are not directed toward children under 16 years old. We do not knowingly collect personal information from minors. If you believe your child has provided data, please contact us to have it removed.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. The latest version will always be available on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Laos Ecotourism Travel Co., Ltd
Ban Xieng Muen Village, Sivangvong Road, Luang Prabang, Laos
📧 laosecotourismtravel@gmail.com
📞 +856 20 54295445
